StarSage

This Privacy Policy describes how Zenfinity Enterprise Private Limited ("we", "our", "us") collects, uses, shares, and protects your information when you use our platform, StarSage (www.StarSage.co).
By using StarSage, you agree to the terms of this Privacy Policy.

1. Who We Are

StarSage is a digital platform offering AI-powered and human-assisted Vedic astrology consultations. The platform is operated by:
Zenfinity Enterprise Private Limited
40A, 8th Floor, C-1, SEC-153, Urbtech NPX, Noida, 201301, UP, India
Email: contact@StarSage.co

For users located outside India, payment processing and service facilitation may be managed by our affiliate company:
Dinari LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA

2. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or use StarSage, we may collect:

Full Name
Email address
Birth details (date, time, and location)
Gender and location (if voluntarily provided)
Payment method information (processed via secure third-party gateways)
Any personal data shared during human consultations

b) Device & Usage Data

We automatically collect:

IP address
Browser type
Device identifiers
Access times and referring URLs
Activity logs and interaction data (pages visited, clicks, etc.)

c) Cookies & Tracking

We use cookies, pixels, and analytics tools (e.g., Google Analytics, Meta Pixel) to:

Understand user behavior
Improve user experience
Run marketing campaigns

You can manage cookie preferences via your browser settings.

3. How We Use Your Information

We use your information to:

Deliver astrology consultations via AI or human advisors
Generate personalized reports and insights
Process payments and issue credits
Provide customer support and technical assistance
Improve our services and user experience
Comply with legal and regulatory obligations
Send transactional and promotional emails (opt-out anytime)

4. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share your data:

With our payment processors for transaction completion
With freelance astrologers for delivering human consultations (only relevant data)
With cloud infrastructure providers (e.g., Microsoft Azure, AWS, Google Cloud) for data storage and hosting
With analytics and advertising providers (aggregated or anonymized data)
When required by law, court order, or legal process

We also use third-party services to compute birth charts and astrological data. Only the minimum data necessary is transmitted, and no long-term storage is authorized or intended by such third-party services.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

a) Access and Correction

You may request to view or update your personal information at any time by logging into your account or contacting us at contact@StarSage.co.

b) Data Deletion (Right to Be Forgotten)

You may request deletion of your account and personal data:

By sending an email to contact@StarSage.co, or
By using the "Delete My Account" option in your user dashboard

We will honor all verified requests within a reasonable timeframe, unless retention is required by law or for legitimate business purposes (e.g., fraud prevention).

c) Email Preferences

You may unsubscribe from promotional emails at any time using the link in the email footer. Transactional or service-related communications may still be sent as needed.

d) GDPR & CCPA Compliance

If you are a resident of the European Union (GDPR) or California (CCPA), you may also have:

The right to object to data processing
The right to request data portability
The right to limit processing in certain circumstances

Requests can be submitted via email, and we will comply with all legally valid obligations under these laws.

6. Data Retention

We retain your personal information as long as your account is active or as needed to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce our terms

Once your account is deleted and the retention period has passed, your data is securely deleted or anonymized.

7. Data Security

We implement strong technical and organizational safeguards to protect your information, including:

Encrypted storage and transmission of data
Access controls and multi-factor authentication
Regular monitoring for vulnerabilities

Our data is hosted using secure infrastructure provided by Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform, each of which adheres to industry-leading security standards.

Despite our efforts, no system can guarantee 100% security. By using StarSage, you acknowledge and accept this inherent risk.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand user behavior, and personalize our services and marketing efforts.

a) Types of Technologies Used

Cookies: Small text files stored on your device to remember preferences and improve site functionality
Analytics Tools: Such as Google Analytics, which help us analyze user interaction and improve performance
Advertising Pixels: Including Meta Pixel (Facebook/Instagram) and TikTok Pixel, which allow us to serve targeted ads and measure campaign effectiveness

These technologies may collect information such as:

Your device/browser type
Pages visited
Time spent on the site
Clicks and interactions
IP address or approximate location

b) How You Can Manage Cookies

You can control or disable cookies through your browser settings. However, some features of the platform may not function properly if cookies are disabled.

By using StarSage, you consent to the use of these technologies as described above.

9. Children’s Privacy

StarSage is intended only for users 18 years of age or older. We do not knowingly collect data from minors. If we learn that a user under 18 has provided personal information, we will take steps to delete such information immediately.

10. International Data Transfers

By using StarSage, you consent to the transfer of your data to locations where we and our service providers operate, which may include countries outside your place of residence. These countries may have different data protection laws, but we take steps to ensure your data is treated securely and in accordance with this Policy.

11. Third-Party Links

StarSage may contain links to third-party websites or services not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage users to review the privacy policies of any third-party sites they interact with.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page with a revised "Last Updated" date. Continued use of the platform after such changes constitutes acceptance of the updated policy.

13. Contact Us

Zenfinity Enterprise Private Limited

📧 Email: contact@StarSage.co

🏢 Address: 40A, 8th Floor, C-1, SEC-153, Urbtech NPX, Noida, 201301, UP, India

Privacy Policy